Cases On Information Technology and Business Process Reengineering {Cases On Information Technology Series, 1537-9337} Khosrowpour, MehdizebkIdea Group Pub.2006Business, Economics and Management HD58.87.C38 2006eb9781599043968'http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=151763eb15648